Customer Service | Sales Support Specialist

Title Customer Service | Sales Support Specialist
Job Type Fulltime
Salary DOE
Location Oakland, CA
Details

Client Description:  Our client is a fast growing leader in the design and manufacturing of medical devices.

Position Summary: The Customer Service/Sales Support Specialist will be responsible for providing support to the Sales team and serving as a resource for information regarding the services, products and materials offered by our client.

Principle Duties and Responsibilities:

  • Respond to all external customer inquiries from both international and domestic customers.
  • Maintain internal database for all orders, inventory and customer order confirmations.
  • Address and process customer complaints.
  • Collaborate with sales team to provide accurate daily sales reports.
  • Work on various projects with colleagues and upper management.

Essential/Desired Qualifications:

  • An associate’s degree and two years administrative experience.
  • High level of proficiency with Word, Excel and PowerPoint.
  • Ability to work in a fast-paced business environment.
  • Ability to juggle multiple searches and candidates simultaneously
  • Ability to prioritize and handle multiple tasks.
  • Excellent oral, written, and interpersonal communication skills.
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