Account Coordinator

Title Account Coordinator
Job Type Fulltime
Salary DOE
Location Santa Clara, CA

Client Description:  Our client is an office solutions manufacturer and designer for corporations.

Position Summary: The Account Coordinator will be responsible for providing customer service, managing orders and servicing accounts.

Principle Duties and Responsibilities:

  • Oversee the lifecycle of each order including acknowledging and verifying customer orders, submitting and reviewing orders to vendors, requesting customer deposits and reviewing project inspection reports.
  • Interface with customers and update customer and vendor information in ERP systems.
  • Organize and maintain files for accuracy and reporting.
  • Work with customers and warehouse personnel for will-call shipments.
  • Day to day scheduling of in-stock shipments.
  • Attend and participate in team meetings and training sessions.

Essential/Desired Qualifications:

  • Associates degree or equivalent.
  • At least three year related experience or training.
  • Previous project management experience a plus.
  • Knowledge of internal ordering systems desired.
  • Excellent customer service skills.
  • Strong organizational and time management skills.
  • Attention to detail; self-motivated; resourceful.
  • Positive and professional attitude and strong communication skills.
  • Committed to continuous improvement and professional development.
  • Team oriented with ability to form strong working relationships with a diverse group of people.
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